Privacy Policy

1. Information We Collect

When you use our website or submit an inquiry, we may collect the following information:

• Contact information: Name, company name, email address, phone number, country
• Inquiry details: Product specifications, quantities, application information, and any files you upload
• Technical data: IP address, browser type, pages visited (via analytics tools)

2. How We Use Your Information

We use the collected information to:

• Respond to your inquiries and provide quotations
• Process and fulfill orders
• Send relevant product information or updates (with your consent)
• Improve our website and services
• Comply with legal obligations

3. Information Sharing

We do not sell, rent, or share your personal information with third parties except:

• With service providers who assist in operating our business (e.g., email services, analytics)
• When required by law or to protect our legal rights
• With your explicit consent

4. Cookies & Analytics

Our website may use cookies and similar tracking technologies to improve user experience. We may use Google Analytics (GA4) and Google Tag Manager to understand how visitors use our website. You can control cookie settings through your browser preferences.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Inquiry and order data is typically retained for 5 years.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability (GDPR applies)

To exercise these rights, contact us at the email below.

8. File Uploads

Files you upload through our inquiry form (drawings, logos, etc.) are used solely to process your inquiry and create packaging specifications. They are not shared with third parties and are stored securely.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: