Terms & Conditions

Last updated: January 2025

1. Acceptance of Terms

By accessing and using the ShuangShuang Packaging website, you accept and agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.

2. Use of Website

You may use this website for lawful purposes only. You agree not to:

  • Transmit any material that is unlawful, harmful, or offensive
  • Attempt to gain unauthorized access to our systems
  • Use automated tools to scrape or copy content
  • Submit false or misleading information in inquiry forms

3. Quotations & Orders

Prices quoted through our website are estimates only and subject to change. A formal quotation will be provided upon review of your specific requirements. All orders are subject to a written purchase order and confirmation by ShuangShuang Packaging.

4. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of ShuangShuang Packaging or its licensors and is protected by copyright law. You may not reproduce, distribute, or use any content without our written permission.

Artwork and design files submitted by clients remain their intellectual property. By submitting files, you grant us a limited license to use them for the purpose of your order.

5. Limitation of Liability

ShuangShuang Packaging shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Our total liability shall not exceed the amount paid for the specific order giving rise to the claim.

6. Payment Terms

Standard payment terms are 30% deposit before production and 70% balance before shipment, unless otherwise agreed in writing. We accept T/T (bank transfer), PayPal, and other methods as agreed upon.

7. Shipping & Delivery

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by customs, carriers, or other factors outside our control. Risk of loss passes to the buyer upon delivery to the carrier.

8. Quality & Returns

We stand behind our products. If products are defective or do not meet agreed specifications, please notify us within 14 days of receipt with photos/evidence. We will arrange replacements or credit at our discretion.

9. Cookie Policy

Our website uses essential cookies for functionality, and optional analytics cookies to improve user experience. Essential cookies cannot be disabled. You can control analytics cookies through your browser settings or by declining when prompted.

Types of cookies we use:

  • Essential: Session management, security, form functionality
  • Analytics: Google Analytics 4 — anonymous usage statistics
  • Marketing: Google Tag Manager — only if enabled

10. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes shall be resolved through good-faith negotiation first, and if unresolved, through arbitration.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes take effect upon posting to this page. Continued use of the website constitutes acceptance of modified terms.

12. Contact

Questions about these Terms? Contact us here.

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